Whenever possible, store pieces in a jewelry box, cloth or plastic bag to help prevent tarnish. If tarnish needs to be removed, a polishing cloth or commercial silver/gold cleaners may be used.
Do not use polishing cloths on oxidized work, it will remove the patina. For general cleaning, it is safe to clean your silver and gold jewelry with a soft toothbrush and common dishwashing liquid (for pieces containing no natural materials).
As with all jewelry, avoid contact with chlorine.
Shipping & Returns
***ALL ORDERS SHIP OUT IN 1 WEEK***
We ship via USPS first class shipping. If you wish to have your item shipped priority or express please notify us prior to purchase and we can discuss pricing. Since most items are made to order the processing time will remain the 1 week but the shipping method may be upgraded. If you need to rush the total order, please contact us to see what we can work out.
All order outside the US will be shipped via first class mail.
Custom orders are final sale.
Items purchased through my the House of Azimuth website are subject to a strict 10 day return policy. Buyer is responsible for shipping and item must be in new condition, shipped insured and securely. Please contact me immediately should you feel a return is in order.
Items purchased at a retail location are subject to that store's policy. Please contact the store for further details.
1/2 PAIR EARRINGS
Sometimes customers loose half a pair of earrings. It's okay, it happens to all of us. Any half pair of earrings in production can be replaced, at half the total cost of the pair of earrings. For a perfect match, it is recommended to provide the remaining earring for the artist to match. Just shoot us a message through our contact page and we'll get you squared away.
Any piece in the production line can be requested in 18K white, yellow, or rose gold by the customer. Due to the unique process, any piece with high texture and fissures must be in a high karat, however many can also be requested in 10K or 14K, so feel free to inquire. Please check with artist for current pricing in gold, as it fluctuates often.
When customer wants a piece in gold, they must ‘order’ the piece by putting a deposit of at least ½ of retail price. The piece will be made and delivered within 2 weeks of receiving the deposit.
Orders in gold cannot be returned or exchanged.
We love stone requests, please send inquires to the custom order page.